Our Expertise

CraftPoint Concepts is dedicated to promoting quality millwork fabrication within food service industry. We specialize in working within sensitive environments of hospitals and senior living facilities. Much of our millwork is designed and fabricated to withstand some of the most punishing conditions within coffee shops, kitchens, high volume serving lines and serveries, cafeterias and restaurants. Most counters we build are made out of exterior or marine grade plywood products.

Our office and fabrication facility is located in Lancaster County Pennsylvania but we deliver and perform installations of millwork at large or small projects throughout the continental states of the US. Our priority is our clients’ schedules and delivery deadlines. Because in our business we place high value on relationships with our clients, we always strive to accommodate quick delivery schedules and short lead times.

Our Core Values

PURSUE SOLUTIONS

  • We are Problem Solvers
  • We thrive on and welcome challenges
  • We are proactive and keep projects on track
  • We are the answer to clients’ needs

 

INTEGRITY

  • We believe in doing what’s right, not what’s easy
  • We take full responsibility for our shortfalls and errors and place high degree of urgency in seeing issues addressed.
  • Honesty always wins out.
  • We do not sweep issues, damages, errors, mistakes under the rug, regardless of likelihood of discovery.

 

PEOPLE FIRST

  • We are team players
  • In everything we do, people come first.
  • We are committed to investing in our employees and in their career and personal growth and development.
  • We are committed to treat every team member and every client with respect, dignity and professionalism.

 

COMMITMENT TO SEE IT THROUGH

  • We perform the services as promised, delivering the projects with punctuality and precision.
  • We are dedicated and dependable
  • We do what we say

 

EXCELLENCE

  • We strive to maintain the edge in our knowledge and our products and we rank with the top professionals in our field.
  • We work hard to deliver top notch, unmatched and unsurpassed service and quality to our customer.
  • We have clearly and explicitly defined quality standards that are strictly enforced internally and externally.
  • In our company, Excellence is the overall focus in everything we do.

Mission Statement

Our mission is to reach our clients’ highest level of satisfaction by displaying excellence in communication, collaboration, time management and thoroughness to ensure that our clients’ projects are completed on schedule and within budget without compromising on quality even under most urgent and compressed time constraints.